Experiment: Writing a Letter for Nutritional Information (Updated!)
While writing the last review I posted for Tic Tac Mixers, I noticed there was a lack of nutritional information on the package. Being a modern gentleman, I responded to this information deficit by googling Tic Tac Mixers. This returned the company website, which had the info on it. Easy enough.
But if you read the package, where the nutritional information should normally be, there is instead a line of text that provides consumers with a more oldfangled alternative to the googlebox:
“Nutrition Facts: Please contact us by mail.”
Curious as to what would happen, I pulled out some decent French stationery, whipped out my favourite fountain pen and got writing. I requested the nutritional info, but also asked a couple more questions about how often people actually write in, and whether these Tic Tacs are destined to join the regular line.
When I finished, I sealed up the letter, addressed it the closest thing to an address listed on the package, stamped it and dropped it in my neighbourhood mailbox. Today is Sunday, June 12, 2016. Canada Post apparently harvests the letters tomorrow morning.
And now, I wait.
I’ll update this post when I get a response. I’m just as curious as you are about what they’ll write back with.
UPDATE! (June 21, 2016)
Well, that was quick. Not only did the address work, but I got a letter back today on their awesome old-timey Ferrero letterhead. Looks like Tic Tac Mixers are indeed a part of the everyday product portfolio. Good news, that. And there’s detailed nutritional information provided, as promised. Basically, all Tic Tac flavours have the same nutritional info: Per 1.5 grams (3 mints), there are 5 calories and 1 gram of sugar. So when I pop a few as an afternoon pick-me-up, I won’t feel particularly guilty.
Thanks for writing back, Ferrero!